FAQ
Answers to the pallet questions we hear every day.
Still looking for help? Call (209) 333-0011 or send us a message.
Buying pallets
How do you ensure pallet inventory is available when we need it?
We maintain Stockton-based buffer inventory sized to your weekly throughput, with overflow staged at Tracy and Sacramento yards. Telemetry-enabled pallet pools and rolling forecasts let us adjust supply before you feel a shortage.
Can you provide ISPM-15 heat treated pallets and documentation?
All of our heat-treated pallets ship with digital and hard-copy certification. We maintain an on-site kiln, track lot numbers, and store documents in our client portal for audits.
Do you build custom pallet sizes or specialty crates?
Absolutely. Our fabrication team builds custom stringer and block pallets, crates with foam or anti-static lining, and oversized skids up to 16 feet with engineered load specs.
General
Do you offer rush or same-day pallet deliveries?
Yes. Stockton customers can receive hot shot deliveries within two to four hours. For regional clients we keep standby trucks for same-day routes and partner carriers for overnight linehaul.
How far outside Stockton will you deliver pallets?
We cover the greater Northern California region including Sacramento, the Bay Area, Central Valley, and Sierra foothills. For projects outside this footprint we partner with vetted carriers and coordinate inventory staging.
How do new customers get started?
Reach out through our RFQ form or call dispatch. We will review your specs, set up credit terms, and stage inventory so your first delivery can arrive within days.
Selling pallets
What grading standards do you use when buying back pallets?
We inspect against GMA standards. Grade A pallets are paid at a premium, Grade B offers a standard rebate, while damaged or non-GMA sizes are diverted to recycling with haul-away fees waived on qualifying volumes.
Which areas do you cover for pallet pickups and recycling?
We service Stockton, Sacramento, the Bay Area, and the Sierra foothills with scheduled routes. Remote sites can book consolidated pickups or trailer drops to manage volume.
Do you provide documentation for pallet recycling and waste diversion?
Every pickup is logged with weight tickets, pallet counts, and diversion outcomes. Monthly PDF and spreadsheet reports align with corporate ESG frameworks and state recycling mandates.
Recycling
Which pallet materials can you recycle or refurbish?
We recycle wood, plastic, and metal pallets. Wood pallets are repaired, mulched, or converted to biomass fuel. Plastic pallets are washed, granulated, and re-molded, while metal platforms are processed through certified scrap partners.
How often will we receive sustainability reports?
Most clients opt for monthly reporting, but we can automate weekly dashboards or align to your quarterly business reviews.
Can you support corporate compliance and audits?
Yes. Our compliance team documents chain of custody, provides certificates of destruction or recycling, and supports facility audits with digital records going back five years.